This approach has provided comfort and security for thousands of older Australians who prefer the familiarity of home during their later years.
The government-funded Home Care Packages Program offers financial assistance to seniors with care needs, ensuring they have access to services like personal care, home cleaning, meal preparation, and transport to medical appointments.
The services provided through a Home Care Package can make a significant difference in maintaining the quality of life for elderly residents.
“Home Care Packages aim to provide seniors with the necessary support to remain in their own homes for as long as they are able to. The team at Community Interlink work to identify areas where support can help maintain independence and safety.” Community Interlink Director Tricia Van De Paverd said.
“Our staff are people who live within our community.’
“They see our ageing community members’ struggles and the barriers that they encounter.’
Community Interlink support Home Care Package recipients with a team of devoted Care Management staff.
“Our service model is unlike other Home Care Package Providers,’ Ms Van De Paverd said.
“Each of our Clients receive support from two dedicated staff – their Home Care Package Case Manager and Service Support Coordinator.’
Home Care Package Case Managers are responsible for assessing and monitoring the individual’s care needs, developing a personalised Home Care Plan, and ensuring the allocated funds are used effectively within the guidelines.
Service Support Coordinators take care of the individual’s service bookings.
“All of our in-home services are outsourced to high-quality local providers,’ Ms Van De Paverd said.
“Our Aged Care Finance Officer also supports our Clients by processing payments to the providers of their services and supplying our Clients with a monthly Home Care Package Statement.’
Tricia highlighted the importance of the local connections Community Interlink has built over the years.
“The networks that our team has, both within our consortium member health services and among local service providers, mean that our Clients have access to the best Home Care Package services available in their area,” she said.
“One of the most valuable aspects of the Home Care Package is its flexibility. Recipients choose the services to best suit their needs and adjust their care plans as circumstances change.”
Case Managers also play a vital role in ensuring that these care plans are culturally sensitive and reflect each individual’s unique preferences and goals.
“Every year, we receive so many compliments about our staff,” Tricia said.
“I am very proud to be part of a team that cares so much about supporting our community.”
By keeping care local, Community Interlink ensures that the elderly can continue living comfortably and confidently in their homes, knowing that help is nearby.
For seniors, staying at home is not just about comfort; it’s about maintaining independence, dignity, and a sense of belonging within their community.
Through Community Interlink’s dedication and expertise, many of the region’s elderly residents have achieved just that.