The switch to Australian provider TechnologyOne will help council deliver improved services to the community, operate more efficiently and reduce its ongoing investment in computer hardware.
Council chief executive Des Bilske said council was already aware of shortcomings with its IT system which were worsened by the COVID-19 pandemic.
“The pressure of maintaining council services while a majority of the workforce was under lockdown in April only served to highlight the need for a modern cloud-based system,” Mr Bilske said.
“Our digital transformation will happen in two stages with the systems responsible for finance, budgeting, asset management, supply chain management, human resources and payroll expected to go live in early 2021, followed by property and ratings and electronic document management later next year.
“We’re looking forward to turning a new page when we go live early next year,” he said.
It will cost the council over $2 million, which includes the professional services delivered and annual service fees.
According to TechnologyOne chief executive Ed Chung, the council’s challenges are common to many local governments.
“We work with hundreds of councils across Australia, New Zealand and the United Kingdom and while they all support unique and diverse communities in various parts of the globe, their technology challenges are often quite similar,” he said.
“They want to deliver services in the most efficient way possible but they are often budget constrained since their funding comes directly from their community.
“In the last few years we’ve helped many, many councils build a platform for the future, get their people back to doing value-add work that they enjoy, and release their budgets from the shackles of having to own and manage rooms of IT equipment by moving to SaaS,” he said.
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